Privacy Policy

Overview

Fertily helps users record and follow fertility treatment cycles and related information. We collect information users provide and technical information needed to operate, secure, and support the service. Not every item stored in Fertily is health data.

Data controller

Fertily is operated by P.N.M.P. Software, a sole proprietorship registered in the Netherlands (KvK/CCI 42126630). P.N.M.P. Software is the data controller responsible for the processing of personal data described in this Privacy Policy.

For privacy-related questions or requests, contact [email protected].

Information we collect

• Account information, including your email address and account identifiers.
• Cycle and treatment information you enter, including treatment details and dates.
• Medications, appointments, events, reminders, symptoms, pregnancy tests, embryo information, ultrasound and blood test results, journal entries, notes, and related results, where you choose to record them.
• Images and PDF files you choose to upload, such as event or pregnancy-test attachments.
• If you enable a health-platform integration, supported health metrics made available through the permissions you grant.
• Technical information needed to operate and secure the service, such as device, app, and session information.

Health and fertility data

Information such as fertility treatment details, cycle information, medications, embryos, symptoms, pregnancy tests, blood test results, ultrasound results, appointments, treatment notes, and relevant uploaded files may constitute health data and special-category personal data under the GDPR. Other information in Fertily, such as account or technical information, is not necessarily health data.

How we use information

• To provide Fertily’s cycle and treatment tracking features and synchronize information across your devices.
• To store and retrieve files you choose to upload.
• To create optional reminders, calendar events, schedule views, and device widgets.
• To support partner sharing when you choose to connect another account.
• To provide requested support, respond to account requests, investigate technical issues, and maintain the service’s reliability and security.

Legal basis for processing

Fertily processes ordinary personal data only where an appropriate legal basis under Article 6 GDPR applies. For health and fertility information that constitutes special-category health data, Fertily relies on your explicit consent under Article 9(2)(a) GDPR. You give this consent when creating a Fertily account. You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing that took place before you withdrew it. See “Your choices and GDPR rights” for how to withdraw consent and what this may mean for the service.

Access to your data

Access to user data is limited and occurs only where reasonably necessary to operate, support, troubleshoot, or secure Fertily. We do not use health or fertility data for advertising, and we do not sell personal or health data.

Partner sharing

You may choose to connect another Fertily account as a partner. A connected partner receives read-only access to the information made available through the partner feature and cannot edit your treatment data. Fertily does not automatically share treatment information with a partner; sharing starts only after you take action to connect the accounts. Access remains available only while the connection is active, and you can revoke it at any time.

Permissions and device features

• Apple Health and Health Connect: Fertily can integrate with Apple Health on iOS or Health Connect on Android if you choose to connect and grant the relevant permissions. Depending on platform support and your permissions, Fertily may read these supported metrics used in the app: skin temperature, basal body temperature, heart rate variability (HRV), resting heart rate, sleep, and steps. These integrations are optional. Fertily accesses only data covered by the permissions you grant. You can manage or revoke permissions in the relevant platform or device settings. Health-platform data is not used for advertising and is not sold.
• Photos and files: if you choose an image or PDF to upload, Fertily accesses the item you select through the photo library or file picker.
• Calendar: if you grant calendar access, Fertily can create, update, and remove treatment-related events in your device calendar.
• Notifications and widgets: if you enable them, Fertily can schedule local reminders and store a limited schedule snapshot on your device for widgets.

Service providers and processors

Fertily does not sell personal or health data. We use service providers and processors where necessary to operate the service, including for infrastructure hosting, authentication, database and file storage, reliability and error monitoring, and other core technical functions. These providers process personal data on Fertily’s behalf and only as necessary to provide their services. Using service providers to operate Fertily is different from selling your personal data.

International data transfers

Fertily aims to process and store its core backend data in the EU/EEA. Some service providers may process personal data outside the EEA. Where required, Fertily relies on appropriate safeguards or transfer mechanisms under the GDPR.

Storage, retention, and deletion

Account and treatment data is generally retained while your Fertily account exists and as necessary to provide the service. You can permanently delete your Fertily account in the app under Profile → Account → Delete account. Account deletion removes your account and associated stored health and fertility data, subject to information Fertily may be legally required to retain. Deletion may not be instantaneous in every backup system.

Security

We use reasonable technical and organizational measures to protect personal information. Access is limited as described above. No system can guarantee absolute security.

Your choices and GDPR rights

You may withdraw consent to processing your health and fertility data at any time by contacting [email protected]. Because Fertily’s core features rely on the health and fertility information you choose to enter, withdrawing consent may mean Fertily can no longer provide the relevant service. You can also delete your account and associated data in the app: Profile → Account → Delete account.

• Depending on the circumstances and applicable GDPR conditions, you may have the right to access your personal data, correct inaccurate data, request deletion or restriction of processing, receive or transfer certain personal data, object to certain processing where that right applies, and withdraw consent where processing relies on consent.
• You also have the right to lodge a complaint with a data protection authority.
• You may choose whether to grant optional permissions such as health-platform, photo, calendar, or notification access. You can manage health-platform permissions in the relevant device or platform settings. You can disable reminders, remove uploaded attachments where available, and stop using Fertily at any time.

Contact

For privacy-related questions or requests, contact [email protected].